The DerbySoft API provides a comprehensive suite of post-booking operations, allowing sellers to manage orders after they have been confirmed and ticketed. Our system supports modifications across four key scenarios:

• Change Flight Time: Modify the scheduled departure and/or arrival time for an existing itinerary. This operation is performed at the trip level, allowing you to change the onward trip, the return trip, or the entire itinerary. It does not support changing individual flight segments independently.
• Refund: Initiate full or partial refunds for a ticketed order based on the applicable fare rules.
• Update Passenger Name: Correct or change passenger names on a booking, typically for minor corrections (e.g., spelling errors).
• Add Ancillaries:  Purchase additional services like baggage, seats, or meals for an existing order.

The support level for each operation type (e.g., fully automated, manual process) varies by supplier and is detailed in the technicalCapabilities section of the order response. The following sections describe the endpoints and workflows for initiating and tracking these post-booking modifications.